FAQs

IT management can elect to register as many Smart Devices as it deems necessary.

When we are talking about physical Smart Devices, we are referring to the devices most commonly used to access accounts.  This could be a Smartphone, PC, Mac, or Tablet.

A matched Anonymous Access Key is required in order to successfully access an account protected by our technology.  The  physical Smartphone or PC being used to generate the account access request must respond with the same hardware and software identifiers that were used to register its Anonymous Access Key into the Validation Database.  Thus, access depends on not just a single factor, but on a combination of physical factors that make up the DNA of the Smartphone or PC seeking account access.

We have structured the architecture of the Validation Database to be an independent operation.  When a Smart Device is registered by the rightful account owner, the specific identifiers that make up the Anonymous Access Key are entered into the Validation Database.    

If a Smart Device registered in the Validation Database is lost or stolen, we can immediately remove its authorization status and block it from accessing your accounts.  We suggest you first notify your IT management group. Once notified, that Smart Device will be blocked from accessing your accounts.

NO…  Anonymous Access Key technology not only notifies you of an unauthorized attempt to access your account, we stop that access attempt in its tracks…  We are a combination of  the neighborhood watch and the police force, all rolled into one  – we identify the threat and shut it down ASAP.  Anonymous Access Key technology is your  first line of defense in protecting accounts.